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Acceptable Forms of Payment
We gladly accept cash, check, Visa, Mastercard, American Express, Discover. HSA Health cards. Some insurances accepted for motor vehicle accidents.
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24-hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full price of the scheduled service. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session fee. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!
Therapeutic Massages
We’ve added a 2nd location for Monacella Massage therapeutic massages at Rise Up Physical Therapy & Fitness. Book your Tuesday massage today!
Located at 2311 W. 15th Street, Erie, Pa